Doing Business With Bosch Automotive Service Solutions Inc.

Special service tools are easy to purchase and are available to the general public by simply contacting Bosch Automotive Service Solutions Inc. by phone, fax or mail.

Phone:

1-888-727-6672
Business Hours:
8:00 am - 8:00 pm EST

Fax:

1-800-578-7375 or 1-586-578-7375

Mail:

Bosch Automotive Service Solutions Inc.
28635 Mound Road
Warren, MI 48092-3499

F.O.B. Shipping Point

All tool shipments will be made F.O.B. Shipping Point. Shipment will be made by the method you specify. Normal methods include United Parcel Service, Parcel Post or UPS Air.

Next-Day Shipping If your order has been received after 2:30 p.m. EST, it will be scheduled to ship the next business day.

Information and Specifications

All information and specifications in this catalog are effective January 1, 2003 and are subject to change without notice. Bosch Automotive Service Solutions Inc. reserves the right to make changes in the design and construction of the tools without obligation to incorporate such changes in tools previously purchased.

Privacy Policy

All products contained on this website are priced in US dollars and are available for purchase in the United States by franchise Dealers only. Pricing subject to change without notice.

Taxes

United States
State and local sales and/or use tax will be added to order if applicable.

Service Parts

All Bosch Automotive Service Solutions Inc. products are serviceable and replacement items are available. To order or obtain price information on unidentified parts, please describe the required part as thoroughly as possible using whatever tool numbers are available.

Returned/Repaired Goods Policy

Returns may be made upon request and a credit issued if product is in saleable condition.

1. All returns must be received within 30 days of invoice date to avoid a restocking fee.
2. Any return received after 30 days of the invoice date is subject to a 20% restocking fee.
3. Returns will not be credited after 90 days of invoice date.
4. All goods returned to Bosch Automotive Service Solutions Inc. for any reason must be shipped PREPAID.
5. Please make all claims for SHORTAGES and DAMAGES within ten (10) days from receipt of shipment. CLAIMS after this period may not be honored.
6. Return/Repair processing requires two (2) copies of the original invoice and/or pack slip. One (1) on the outside of the package and one (1) with the product inside.
7. Drop shipped items should be returned directly to the manufacturer. Please call our Customer Service Department for instructions on how to return drop shipped items. (1-888-727-6672)

Product Repair and Replacements

U.S. Customers
Bosch Automotive Service Solutions Inc. Service Repair
755 Eisenhower Drive
Owatonna, MN 55060

Product Repair and Replacements

Canadian Customers
Bosch Automotive Service Solutions Inc.
OTC
c/o INTEX
Attn: Returned Goods
434 Tecumseh Road East
Windsor, Ontario N8X 2R6

Returns with Return Goods Authorization (RGA)

U.S. and Canadian Customers
Bosch Automotive Service Solutions Inc. Reverse Logistics
1383 N. Weber Road
Romeoville, IL 60446
RGA#: your authorized #